Blog and Industry Perspectives

Productivity = Paperless

There is no need for paper anymore. With letters and faxes turning into e-mails, bills turning into e-bills, and financial statements documented using software; physical copies of documents are too much of a hassle to deal with. Why? They produce clutter and are inconvenient for today’s mobile, working professional. To be productive in the digital age, you have to go paperless.

The Death of the Fax Machine

Not too long ago, companies lived and died by their fax machines. With the push of a button, documents could be sent in an instant anywhere in the world. It was the fastest form of document transfer at that time. Fax machines are still used by many businesses today, whether it’s sending a signed copy of a contract or communicating complex diagrams and hand-written notes. But it’s the 21st century; shouldn’t most work be completed on computers now?

Are you still listening to Voicemails?

There are two types of phone users: people who leave voicemails and people who ignore voicemails. According to Nick Bilton’s article in the New York Times, there are ground rules for digital etiquette that should be enforced in a world where we sleep with our smartphones and would rather hear the sound of punching keys on our BlackBerrys than someone’s voice. He argued that leaving a voicemail was ‘impolite’ because it wastes the receiver’s information retrieval time.  That same information could just as easily be conveyed via e-mail or text. As we spend more time on our phone, we spend less time using the actual calling function. The concept of voicemail doesn’t fit in today’s culture. Who enjoys Voicemails? You would do anything to erase the voicemail icon off of your home screen, except listening to voicemails. A voicemail requires some sort of action; no one wants to add that to an already busy day. If you’re going to ignore a call, why listen to their message? Why can’t they email you instead? We have been accustomed to reading at our own leisure by reading what we want, when we want to. While you can skim to relevant parts of an e-mail, listening to someone leave a slow voice message is incredibly frustrating. How do we avoid them? So what do you do? You may not want to be stuck listening to a full voice mailbox of messages, but you can always use a service that will send a sound file of the message and a transcription to your email inbox. That way, you can interact with voicemail in...

Why You’re Wasting 250+ Hours Each Year Commuting in Toronto

“We never shall have any more time. We have, and we have always had, all the time there is.” – Arnold Bennett, How to Live on 24 Hours a Day According to a 2010 General Social Survey conducted by Statistics Canada, the average time spent commuting in Toronto is 33 minutes each way. In other words, people typically spend more than five hours every week, in their cars or using public transportation, to get to where they need to be. Five hours is a lot of time. It’s almost half a day. It’s enough time to drive from Toronto to Montreal. It’s enough time to watch two movies back to back or perhaps even to read an entire book. Five hours of wasted time each week, through no fault of your own, stuck in limbo, thinking about everything that you need to get done, but cannot. Why is commuting in Toronto so grueling? Toronto is a major metropolitan city with significant infrastructure and a lot of hustle and bustle. The Greater Toronto Area, as of the 2011 census, had a population of more than 6 million people. When you take into consideration: • Run-of-the-mill traffic gridlock • Ongoing construction on the Gardiner Expressway • Daily road closures • Unexpected weather delays It’s actually no surprise that commuting in Toronto is a punishing affair. If you examine commute times only during rush hour, those 33 minutes swell dramatically. It is not uncommon to hear complaints from colleagues, lamenting a 2 or even 3-hour commute. Doing away with your daily commute Sitting behind the wheel of a car, or squished between...

Reduce costs and be more productive with Hosted VoIP

VoIP (Voice over Internet Protocol), is a technology used for transmitting voice communications across a private network or the Internet.  It is the foundation for which Hosted VoIP services are based on.  Utilizing a hosted or cloud voice provider minimizes your Telecom spend and ensures the right solution for your network.  Delivered properly, Hosted VoIP provides superior quality and features over traditional telephony systems.

What is SIP Trunking?

Session Initiation Protocol (SIP) Trunking has quickly become the de facto standard for network and voice convergence. But even though you’ve heard about it, you may still be on the fence about the whole concept. Hopefully, we can shed a little light on the topic.