Contact Support

416-204-0448
1-866-322-5322
support@oneconnect.ca

Request Information

Email: info@oneconnect.ca

Important User Links

OneConnect Reservationless Web Conferencing


Web Lite - The following link allows Moderators and Participants to access OneConnect's Web Lite conferencing platform for simple presentations and document sharing:
www.oneconnect.ca/weblite

Web Pro - The following link allows Moderators and Participants to access OneConnect's Web Pro conferencing platform for presentation and application sharing:
www.oneconnect.ca/webpro

Accounts & Reports - The following link allows conferencing Moderators and Administrators to manage their conferencing accounts and view reports:
www.oneconnect.ca/conferencingcss

Virtual Fax


Virtual Fax Account - The following link allows OneConnect Virtual Fax users to log into and manage their fax accounts:
http://www.oneconnect.ca/virtualfax

PC Client, Web Client and Personal Agent

WHICH VERSION SHOULD I USE?

We are currently in transition between two servers: the A2 and the MCS. To determine which platform your company is on, use the following steps:

On your physical phone:

  • Press the blue 'Expand' key*
  • If your host is 67.211 - you are on the A2 Platform
  • If your host is 205.205 - you are on the MCS Platform

*Depending on your phone type, you may just see the words 'Use alternate Server?' after you press expand. If this is the case, you need to press the down arrow once to see the host IPs.


Personal Agent - The following link allows OneConnect IP Enterprise account users to access Personal Agent, a web-based account management tool used to configure call routing, voicemail and other account options:

A2: http://pa.oneconnect.ca
MCS: http://personalagent.oneconnect.ca

The Web Client application can be accessed from within Personal Agent, allowing you to make and receive calls through our web-based softphone application.

Hosted Exchange Web Admin Portal


https://oneconnect.cc-admin.com

Hosted Exchange OWA (Outlook Web Access)


https://outlook.exchserver.com