Contact Support

416-204-0448
1-866-322-5322
support@oneconnect.ca

Request Information

Email: info@oneconnect.ca

Support@oneconnect.ca

416-204-0448 or 1-866-322-5322

If you call or email our Technical Support department your comments will produce a trouble ticket so that your issue can be tracked to completion.

Tutorials

View videos that will walk you through setting up your phone, personal agent and PC client.

Product Manuals

Comprehensive documentation for Hardware, Software and Services.

Troubleshooting Tips

Look up fixes for error messages and issues you may be experiencing.

User Links

A list of user links to self-serve portals for Conferencing, PC Client, Virtual Fax, Hosted Email, and more.

Billing FAQ

A Comprehensive walkthrough of the self-serve billing portal, allowing you to view your accounts, bills and users with a simple click.

911 Info

Important information reguarding e911 and using your VOIP phone in an emergency.

Hardware Returns

Address and warranty information for defective hardware.